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HomeSell on BuykkoSeller FAQs

Seller FAQs

The questions we are actually asked. If yours is not here, email support@buykko.com and a person will answer.

Getting started

How do I apply?

Fill in the form on the Sell on Buykko page. We reply to every application within two working days, including the ones we turn down.

What do you need from me?

Your business name and GSTIN, what you sell, and rough monthly volumes. Once approved we will ask for product photos, pricing and stock counts.

Do I need a GST number?

For most categories, yes — Indian marketplace rules require a GSTIN to sell taxable goods. If you are unsure whether your products qualify, say so in your application and we will look at it with you.

How long before my products are live?

Usually within a week of approval. The slow part is almost always getting good photos and final pricing, not our side.

Fees and payouts

What does it cost?

There is no signup fee and no listing fee. We take a commission on each sale, agreed with you in writing before anything goes live. It varies by category because margins do.

When am I paid?

On a fixed settlement cycle after the order is delivered and the return window has passed. Every payout is itemised — order by order, with commission and any delivery cost shown separately.

What happens if a buyer returns something?

The sale is reversed and the item comes back to stock if it is resaleable. If a return is caused by damage in our handling, we absorb it rather than passing it to you.

Who pays for delivery?

It depends on the category and price point, and is part of the commission conversation before you start. There are no surprise deductions.

Stock, delivery and returns

Do I ship orders myself?

Usually not. Most sellers send stock to us and we handle packing, courier and returns. If you would rather ship yourself, tell us — it is possible, but delivery promises get harder to keep.

What if I run out of stock?

Tell us and we will pause the listing the same day. Selling something you cannot ship damages your account and the buyer's trust, so we would much rather pause it.

Can I change prices?

Yes, any time. Email the seller team with the SKU and the new price. Prices already shown to a customer mid-checkout are honoured.

What we will not list

Are there products you refuse?

Yes. Counterfeits and anything trading on another brand's name — clone smartwatches, copied earbuds, replica watches — are refused outright, no matter how they are described. So are restricted and unsafe goods.

Why so strict about counterfeits?

Because the whole marketplace rests on buyers believing the listings. One fake undermines every genuine seller here, and it exposes us and you legally.

Can I sell refurbished or used items?

Sometimes, if the condition is described honestly and accurately on the listing. Tell us up front — the problem is never that an item is used, only that a buyer was misled.

Ready to apply?

No listing fee, and we handle delivery.

Apply to sell