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HomeAccessibility

Accessibility

Our commitment to an inclusive shopping experience

Our Commitment

Buykko is committed to ensuring that our platform is accessible to everyone, including people with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our website for all users.

Accessibility Features

⌨️

Keyboard Navigation

All interactive elements on Buykko can be reached and activated using a keyboard alone.

🔍

Screen Reader Support

Our pages use semantic HTML and ARIA labels to ensure compatibility with screen readers such as NVDA and VoiceOver.

🎨

Colour Contrast

Text and interactive elements meet minimum contrast ratio requirements for users with low vision.

📝

Alt Text

All product images include descriptive alt text for users who cannot see images.

🔡

Resizable Text

Our layout adapts when browser text size is increased up to 200% without loss of content or functionality.

🖱️

Focus Indicators

Visible focus indicators are displayed for keyboard users navigating through the site.

Known Limitations

While we aim for full accessibility, some areas of our platform are still being improved:

  • Some older product images may lack descriptive alt text — we are updating these progressively.
  • Video content does not yet include captions — this is on our roadmap.
  • Some third-party payment widgets may have limited keyboard accessibility.

Assistive Technologies We Support

  • Screen readers: NVDA (Windows), VoiceOver (iOS/macOS), TalkBack (Android)
  • Browsers: Chrome, Firefox, Safari, Edge — latest two versions
  • Zoom and text resizing tools
  • Voice input software

Feedback and Assistance

If you encounter any accessibility barrier on Buykko, or if you need assistance completing a purchase, please contact us. We are committed to responding within 2 business days and resolving accessibility issues promptly.

Email: accessibility@buykko.com

Phone: +91 98765 43210 (Mon–Sat, 9 AM – 6 PM IST)

Contact form: buykko.com/contact

Continuous Improvement

We conduct periodic accessibility audits and act on user feedback to continuously improve our platform. This statement was last reviewed in May 2026. We aim to review and update it at least once a year.